After graduating from Anhalt University, Mathilde Scholz, Hannes Wilke, Celeste Meisel, Stella Kornfeld and I initiated perMA – a service design project examining how to build a user-centered and sustainable learning culture within the university’s master program "Intermedia Design". We set impulses to solve local problems at the design department and to consistently and sustainably develop the way we want to teach and learn.
To get an overview of the challenges and potentials in the master program and on campus, we asked teachers, students and alumni about their experiences and needs through workshops, surveys and interviews.
We gave weekly workshops to which we invited all stakeholders – professors, students, employees etc. The single events were each based on the design phases. After collecting problems on campus and generating possible solutions, we prototyped, tested, implemented and reviewed some of those ideas in the following weeks. We tried applying the design process we were taught in our studies on the study program itself. This should create a mindset for an iterative and participative co-creation of one’s own working environment. perMA believes that collaboration, eye level and permanent adjustment are requirements for working sustainably. After every workshop, we asked the participants for feedback. In the final event, we reflected on our process and learning effect.